A lot has changed in digital banking over the past year, but one thing hasn’t—members still want fast, easy, and mobile-first payment options. For credit unions using Portico® from Fiserv, the integration with MessagePay continues to be a quiet game-changer.
Originally announced in late 2023, this integration is now helping credit unions across the country streamline payments, reduce support volume, and meet members where they are—with a simple text message.
How the integration works
By connecting MessagePay’s SMS payment technology with the Portico core platform, credit unions can offer their members a fast, frictionless payment experience. Members receive a secure text, tap to pay, and the transaction is posted instantly. No login required. No app to download. No need to call.
Behind the scenes, Portico receives real-time updates thanks to an API-based data exchange, so everything is accurate and immediate—no batch processing delays.
Still driving value today
This integration isn’t just a tech milestone—it’s become a practical tool for teams navigating 2025’s expectations for speed, personalization, and operational efficiency.
“Integrating MessagePay’s innovative payments and messaging capabilities into our Portico core banking platform allows credit unions to communicate with and receive payments from members in a manner convenient to them,” said Vanessa Stock, VP of Product Management and Strategy for Credit Union Solutions at Fiserv. “Members can now make payments as simply as a few taps on their phone, and the information is updated in Portico and their digital banking application in real time.”
A better member experience with less lift
Credit unions leveraging this integration are seeing fewer support calls and faster collections without adding more software or requiring members to change how they bank. It’s native. It’s seamless. And it fits right into the tools they already use.
“In a mobile-first world, frictionless payments and a simple user experience are a must for financial institutions,” said Greg Pesci, President of MessagePay. “This integration makes for a seamless payments process for members of credit unions utilizing Portico.”
What’s ahead
Looking forward, MessagePay continues to build on this foundation with expanded support for additional loan types and single sign-on features designed to simplify the member experience even further.
If you’re a credit union running on Portico and you haven’t explored this integration yet, now’s a great time. The infrastructure is ready. The results are proven. And the expectations from your members aren’t slowing down.
Want to see how it works? [Schedule a quick demo] and we’ll show you what’s possible.
